IDENTIFYING INFORMATION OF THE INFORMATION SOCIETY SERVICE PROVIDER

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In accordance with the applicable regulations on the processing of personal data and the protection of privacy in the electronic communications sector, we provide you with the following information: Yanire Gil, [hereinafter VELVIA], is the owner of the website www.velviaexperience.com, acting solely as the content manager of this website. Located in Andorra la Vella, and registered in the Commercial Registry under number 933181H, VELVIA is responsible for the management and operation of the aforementioned website. If you wish to contact us, you may do so by mail to the address mentioned in the previous paragraph, or by email to info@ncgtravels.com.

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INTRODUCTION

This Legal Notice governs the use of this website. Access to the website is free, except for the cost of the internet connection provided by the user's internet service provider.

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ACCEPTANCE

Use of the Website confers the status of User, implying full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, in the version published by VELVIA at the time the User accesses the Website. Therefore, the user should carefully read this Legal Notice each time they intend to use the website, as it may be modified.

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INFORMATION ABOUT LINKS

VELVIA is not responsible for external websites or third-party websites that can be accessed through links, or for any content made available by third parties. Any use of a link or access to a third-party website is done at the user's sole discretion and risk. VELVIA does not recommend or guarantee any information obtained through a link external to the www.velviaexperience.com website, nor is it liable for any loss, claim, or damage arising from the use or misuse of other links or websites, service or access interruptions, or attempted use or misuse of a link, whether connecting to the www.velviaexperience.com website or accessing information from other websites through this website.

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DATA PROTECTION

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LIMITATION OF WARRANTIES AND LIABILITY

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VELVIA makes every effort to avoid any errors related to the content of this website. VELVIA adopts the necessary measures and mechanisms to guarantee the security of communications and transactions carried out through the website, according to the current state of technology and in accordance with the type of transactions and services made available to users. VELVIA will not be liable for any damage that may be caused to users' computer systems for any reason beyond or not attributable to this website, including, without limitation, damage caused by interference, omissions, interruptions, computer viruses, telephone failures, or disconnections in the operational functioning of the electronic system. Likewise, VELVIA will not be liable for any interruption, error, or failure that occurs in the system due to a malfunction of the network or the servers connected to it.

INTELLECTUAL AND INDUSTRIAL PROPERTY, TRADEMARKS

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The structure, design, and presentation of the elements (graphics, images, files, logos, color combinations, and any element subject to protection) are protected by intellectual property rights, owned by VELVIA. The reproduction, transformation, distribution, public communication, making available to the public, and, in general, any other form of exploitation, whether partial or total, of the elements referred to in the preceding section are prohibited. These acts of exploitation may only be carried out with the express authorization of VELVIA and, in all cases, must explicitly acknowledge VELVIA's ownership of the aforementioned intellectual property rights. Only private use of the documentary material produced by VELVIA is authorized. Under no circumstances may any protection devices or security systems that may be installed be removed, altered, circumvented, or manipulated. Unless expressly authorized by VELVIA, linking to "final pages," framing, and any other similar manipulation are not permitted. Links must always be to the main page or "home page" www.velviaexperience.com. VELVIA's distinctive signs (trademarks, trade names) are protected by industrial property rights, and the use or manipulation of any of them is prohibited without the express written authorization of VELVIA.

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DO NOT SHARE YOUR PERSONAL INFORMATION

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VELVIA will never email or call you asking you to reveal or verify your VELVIA account password, bank account or credit card numbers, or any other personal information. If someone contacts you or you receive an unsolicited email requesting any of the above information, do not reply and immediately notify VELVIA so they can investigate the incident.

IDENTIFY FRAUDULENT EMAILS (spoofing or phishing attempts).

Ignore any email you receive that asks for personal information, redirects you to a website not owned by VELVIA or its group companies, or asks you to pay using a method other than those authorized by VELVIA, as this could be a spoofing attempt.

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DATA PROTECTION

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VELVIA uses the domain “ncgtravels.com” for its emails. If you receive an email with a different format, for example: ncgtravels.security@hotmail.com, you can be sure it is a fake email. Some phishing emails contain links to websites that use the word “VELVIA” in their URL, but which will redirect you to a completely different website. If you hover your mouse over the link, you will see the associated URL, which will likely have a different format than those linked on genuine VELVIA websites. If you still click on a phishing email and are redirected to a page that resembles “Your Account” or any page that asks you to verify or modify your personal information, ignore it and consider it fraudulent.

REPORT PHISHING ATTEMPTS

Send an email to info@ncgtravels.com and attach the email you believe to be fraudulent. By attaching this fraudulent email, you are helping us trace its origin. If you cannot attach the fraudulent email, forward it to info@ncgtravels.com and include as much information about it as possible.